Postcard voucher terms
The terms of the usage credit printed on our postcard: who can redeem it, what it pays for and when it ends.
In force from 2026-11-11.
1. The offer
$500 (US dollars) of runners.io usage credit, for business use.
2. Who can redeem
A new organisation: one that has never paid a runners.io invoice and never redeemed a voucher. One voucher per organisation, and one per payment card.
3. How
At runners.io/redeem. You need a runners.io account, the runners.io GitHub App installed on your GitHub organisation or account, and a payment card. You do not pay a deposit to redeem or use the credit, and there is no minimum spend.
4. Single use
Each code can be redeemed once. Once redeemed it belongs to that organisation.
5. What it pays for
Anything billed on a runners.io invoice, at the rates published when the usage happens. It cannot pay the optional concurrency deposit, which raises how many jobs run at once.
6. Expiry
The credit expires 3 months after it is added to the account, used or not. It applies to invoices for usage up to the end of the calendar month in which it expires; anything left after that invoice is removed.
7. After it is spent or expires
Usage is billed to your card at standard rates. We show the balance and the expiry date in the dashboard.
8. No cash value
Neither the code nor the credit has cash value. The credit is not transferable after redemption, not exchangeable and not refundable, and it does not combine with another voucher.
9. Misuse, and ending the offer
We may refuse or remove voucher credit obtained against these terms or by abuse (for example several organisations created to redeem more than one voucher), or used against the acceptable use rules in clause 5 (“What you may not run”) of our terms of service. We may end the offer for codes not yet redeemed, with notice on this page.
10. Our terms of service
The runners.io terms of service apply. If they conflict with these terms on the voucher, these terms win.
11. Who is making the offer
The promoter is Goo Holdings Ltd, trading as runners.io, company number 17141115, registered in England and Wales, with its registered office at 79 Shawclough Way, Rochdale, England, OL12 6DS. The law of England and Wales applies.
Questions about this page go to legal@runners.io. See also the terms of service, the privacy policy and the data processing agreement.